Refunds may be granted on a discretional basis if the Software repeatedly fails to operate or cannot be installed, provided that every reasonable means to correct the issue has been applied. In such cases, the licensee should open a ticket to notify the customer service of tmbkiller about the issue and should provide all the necessary details to ensure that all possible means to solve the problem have been exhausted. Refund requests will only be processed within 14 days of purchase.
Refund terms :
- Under the terms of our Refund Policy, you may be entitled to a full refund within 30 days of the date of purchase, unless the reasons you give contradict the terms of the Refund Policy.
- After this period, no refund is possible.
- You can only claim a refund once. If later you purchase tmbkiller once again, the repeated claim for refund is not justified.
- Software purchased at a discounted price is non-refundable.